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Replies in this thread : 8

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Topic : Northern has refund

jonno
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Posts : 784

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04/05/2018 : 21:06:44      reply with quote


this post has been edited 1 time(s)

Email from npower telling me they've credited 180 to my account ☺
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wheelaman123
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Posts : 323

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05/05/2018 : 18:36:05      reply with quote


I was off Friday to Sunday 6pm and British Gas have paid 120. Will each supplying energy company have a different rate ?
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jonno
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Posts : 784

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05/05/2018 : 19:46:23      reply with quote


I was off Friday morning same as you but not back on until late Monday morning. So they may class that as an extra 24 hours perhaps. And don't forget Northern pay twice the required compensation rate so that will make a bigger difference.
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grandad
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Posts : 1797

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06/05/2018 : 06:22:39      reply with quote


We were off for two full 24hrs.
So have received 120.
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dogcatcher
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Posts : 3897

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06/05/2018 : 10:01:27      reply with quote


this post has been edited 1 time(s)

you get 180 if you were the last ones to be connected on the monday as thats 3 full days,looks like 120 for those connected earlier.
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Mickyfinn
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Posts : 229

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06/05/2018 : 18:40:17      reply with quote


To date have not had any compensation from my gas supplier. I am somewhat mystified as to how Northern Gas Networks can contact my supplier, Scottish Power, or indeed have any idea who my gas supplier actually is, nor who I am or where I live in the town. I have no relocation of being told that was necessary to contact anybody. Am I missing something??
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wheelaman123
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Posts : 323

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06/05/2018 : 19:09:57      reply with quote


It must be BIG BROTHER watching us.
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gazzer
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Posts : 3164

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07/05/2018 : 08:52:23      reply with quote


quote
posted by Mickyfinn
To date have not had any compensation from my gas supplier. I am somewhat mystified as to how Northern Gas Networks can contact my supplier, Scottish Power, or indeed have any idea who my gas supplier actually is, nor who I am or where I live in the town. I have no relocation of being told that was necessary to contact anybody. Am I missing something??
Each meter has a number and NGN have a record of each meter/supply including which supplier you use
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Mickyfinn
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Posts : 229

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07/05/2018 : 10:11:05      reply with quote


Thanks for the info Gazzer looking forward to getting my compo sometime soon. Just wonder whether NGN have records of ancient gas meters like mine, its at least 30 years old.
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Replies in this thread : 8

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